Not resolved
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Value for money

I recently purchased a top which was on sale but unfortunately didn't work out. I returned it and was appalled that I only received a $.55 credit.

Watch out when you order because you will have to pay all shipping costs when you need to return. I wound up losing more money than the top cost me with the shipping both ways.

When I wanted to put this warning up on my review, Coldwater Creek did not publish it but sent me an email instead stating their return policy. That's all fine - just be very careful when you order!!

Product or Service Mentioned: Coldwater Creek Top.

Reason of review: Poor customer service.

I didn't like: Return policies.

Company wrote 0 public responses to the review from Oct 12, 2016.
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