I ordered the Ankle Jeans. The product arrived with a terrible odor. Additionally, the jeans are not sized correctly and should be called "Calf-high Jeans." I should have heeded the reviews on CC's webite. Ankle jeans should fall right below the ankle bone. These jeans are two inches higher on me. I'm 5'5".
I didn't want to return the jeans so I washed them before wearing to see if I could wash away the odor. Customer Service would not accept return after washing and offered 20% on next order.
I've never been treated like this. I've order from Coldwater Creek for over 15 years. The product is defective - it smelled horribly even after washing. Never again, Coldwater Creek!
Product or Service Mentioned: Coldwater Creek The Creek Jeans.
Reason of review: Not as described.
Monetary Loss: $82.
Preferred solution: Full refund.
I liked: Linen shirts.
I didn't like: Return policies, Customer services lacks ability to help customer.