Coldwater Creek - Cheap clothes, Expensively priced!
New Reviewer
3 comments
I purchased these grey cords last fall, and after wearing & washing them 4 times, I discovered they'd frayed at the back seam. This is a fabric quality issue, nothing more.
If these pants had cost $25 instead of $80, I wouldn't be so upset. I'll only purchase DEEPLY discounted items from them in the future...
Reason of review: Bad quality.
Monetary Loss: $80.
Preferred solution: Let the company propose a solution.
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That is not the quality of merchandise our customers receive. Please message me and I can help make it right for you.
Thank you for responding. I did receive an email from customer service, along with a return shipping label & instructions to return the pants for exchange.
As I explained in my response to that email, I no longer have the pants. When I saw the tear wasn't repairable, I threw the pants away. I was angry at the time and never expected Coldwater Creek would want them returned.
I thought the photographs were sufficient to substantiate my claim. Please advise me how to proceed at this point.
Can you please provide a way to contact you privately?