Coldwater Creek - Gift card
I received a gift card at Christmas just prior to when the original Coldwater Creek went out of business. I have begun to receive new catalogues, and decided to use my gift card to purchase something.
I was told that my gift card could no longer be honored. I don't understand this at all. I have bought all my professional and casual clothing for years at Coldwater Creek. I am very disappointed in this policy and you have lost an excellent customer.
I will never shop at Coldwater Creek again, just based on principle.
I think this is a huge rip-off and not what I would expect from the original Coldwater Creek at all!! Whoever took over certainly does not value its previous customer base!!
Laurie J Mercier MD
Monetary Loss: $100.
Preferred solution: Honor my gift card..
Coldwater Creek Cons: Billing practice and customer service, Promises not kept.
Location: Sammamish, Washington
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Comments
Please avoid publishing any personal information and promotional content
Yep same here. lost $150...
You have a gift card from a bankrupt company that is almost 4 years old...Why would a company honor another companies gift cards?
I have one for $75.00 and was just told they don't accept. Bad business they should change their name Type your message here