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3 comments
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2.7

I received a gift card at Christmas just prior to when the original Coldwater Creek went out of business. I have begun to receive new catalogues, and decided to use my gift card to purchase something.

I was told that my gift card could no longer be honored. I don't understand this at all. I have bought all my professional and casual clothing for years at Coldwater Creek. I am very disappointed in this policy and you have lost an excellent customer.

I will never shop at Coldwater Creek again, just based on principle.

I think this is a huge rip-off and not what I would expect from the original Coldwater Creek at all!! Whoever took over certainly does not value its previous customer base!!

Laurie J Mercier MD

Monetary Loss: $100.

Preferred solution: Honor my gift card..

Coldwater Creek Cons: Billing practice and customer service, Promises not kept.

Location: Sammamish, Washington

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Guest

Yep same here. lost $150...

Guest

You have a gift card from a bankrupt company that is almost 4 years old...Why would a company honor another companies gift cards?

Guest

I have one for $75.00 and was just told they don't accept. Bad business they should change their name Type your message here

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